What to Expect on VSCO Workspace Launch Day

Táve’s Studio Manager is becoming VSCO Workspace on August 6th! 🎉

Your first time signing into Táve, you will be prompted to connect your Táve and VSCO accounts together to make the quick migration using the flow below.

Start the migration process by going to https://tave.app/ directly, where you will see the following notice on your screen:

How you proceed depends on whether or not you already have an existing VSCO account created.

If you already have a VSCO account, you can connect it here through the Connect an Existing VSCO Account option. If you don't have a VSCO account already, see instructions a little further down...

Upon entering your existing credentials, you'll be asked to link your VSCO account to your Táve account to complete the migration. Your account name, email and password are now managed by VSCO.

Note: Your VSCO Account Email will be where your user-based email notifications will go to. If you would like them to go to a different email account, you can head to your VSCO account settings page to update the email address. This will now be used for signing into all VSCO applications.

Now, you'll be taken to your new VSCO Workspace dashboard and you're all set!

If you have any other active users on your account, they'll need to migrate over to VSCO as well. To invite them, you'll go to Settings › Add/Change Users and copy the invite link available next to their user profile and share that with them.

If you don’t already have a VSCO account, you’ll select Create New VSCO Account to do so now.

Your new VSCO account is free, and there is no obligation to upgrade to the Pro level membership.

You will log create your VSCO username and password, or use one of the convenient methods of logging in through Google or Apple.

Note: You should set your VSCO Account Email to be the same email address you sign into Táve with, as this is where your user-based email notifications will continue going to.

Once your VSCO account is generated, you’ll be prompted to Confirm and Connect the two services. Your account name, email and password are now managed by VSCO.

Now, you'll be taken to your new VSCO Workspace dashboard and you're all set!

If you have any other active users on your account, they'll need to migrate over to VSCO as well. To invite them, you'll go to Settings › Add/Change Users and copy the invite link available next to their user profile and share that with them.

What if my existing VSCO account is an account I had set up for personal use?

If your VSCO account is under a personal email address that’s different from your Táve user login, you’ll want to create a new VSCO account tied to your business email. This will help keep your login credentials and VSCO Workspace account notifications the same as you’ve been used to with Táve.

How do I change the profile name set on my VSCO account?

Your VSCO profile name will be auto-generated upon migration of your Táve account over to Workspace. If you need to change it, you can follow the steps provided here.

Can VSCO Support change which VSCO account is connected if they select the wrong one at initial login to VSCO Workspace?

If you need assistance adjusting the VSCO account that you mapped to your Táve account, you can reach out to Support and request to revert your Workspace account back to the intended email address, and once done, you can do a password reset on the VSCO website. For any troubleshooting specific to non-Workspace VSCO account issues, you can submit a support ticket here.

I have access to multiple Táve accounts. Will I need to create separate VSCO accounts?

Similar to how Táve currently is set up, each account will require a separate login, as you can’t share the same email address for logging into multiple accounts at this time. We’d love to make this possible in the future!

Once migrated over to VSCO, how do I invite new users to join my Workspace account in the future?

If you'd like to add brand new users on your account, you'll choose the New User button and enter their name and email address. Upon saving, you'll copy the invite link available next to their user profile and share that with them to create their free VSCO account themselves.

Where do I go for support?

You'll be able to contact our team using the usual Support channels (email and chat). For answers to other frequently asked questions regarding this move to VSCO, you can find them in the Help Center here.

If you experience any issues using our in-app messenger, you can reach out directly by email to workspace-support@vsco.co.

Our Support Team will also be available in a live Zoom room to help with any troubleshooting, so look out for that link on August 7th!